Privacy Policy
Effective Date: September 30, 2026
Kim & Klóe (“KimKlo,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used, and protected when you visit KimKlo.com, purchase products, subscribe to communications, contact us, or otherwise interact with our website.
1. Information We May Collect
We may collect information that you voluntarily provide, including your name, email address, billing and shipping information, telephone number, account information, order information, and messages or other information you submit through the website.
When you use KimKlo.com, certain technical information may also be collected automatically, such as your IP address, browser type, device information, pages visited, referring pages, and information collected through cookies or similar technologies.
2. How We Use Information
We may use information collected through KimKlo.com to:
- Process and fulfill orders.
- Process payments and transactions.
- Communicate with you about purchases, inquiries, or customer service.
- Operate, maintain, secure, and improve the website.
- Provide features and services you request.
- Send marketing or promotional communications when permitted and when you have chosen to receive them.
- Prevent fraud, misuse, or security problems.
- Comply with applicable legal and regulatory requirements.
3. Online Store and Payments
KimKlo.com may operate an online store using WooCommerce and may use third-party payment processors to securely process transactions.
Payment information may be transmitted directly to the applicable payment processor. KimKlo does not necessarily receive or store complete payment-card information.
Third-party payment providers process information according to their own privacy policies and terms.
4. Shipping and Order Fulfillment
Information necessary to complete an order may be shared with shipping carriers, fulfillment providers, payment processors, or other service providers when reasonably necessary to process, fulfill, deliver, or support your purchase.
5. Cookies and Similar Technologies
KimKlo.com may use cookies and similar technologies to operate the website, remember preferences, understand website usage, maintain shopping-cart functionality, improve performance, and support analytics or marketing features.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the operation of some website features.
6. Analytics and Third-Party Services
We may use third-party services that help us operate, analyze, secure, market, or improve KimKlo.com.
These providers may process limited information as necessary to perform their services and may maintain their own privacy policies governing their handling of information.
7. Email and Marketing Communications
If you subscribe to our mailing list or otherwise consent to receive promotional communications, we may send you news, updates, product information, offers, or other marketing communications.
You may unsubscribe from marketing emails by using the unsubscribe option included in those communications.
Transactional communications concerning an order, account, or customer-service request may still be sent when necessary.
8. How We Share Information
We do not sell your personal information simply for monetary payment.
We may share information with service providers when reasonably necessary to operate KimKlo.com, process transactions, fulfill orders, provide customer support, maintain website security, or comply with legal obligations.
We may also disclose information when required by law or when reasonably necessary to protect our rights, users, website, or business.
9. Data Security
We take reasonable administrative and technical measures intended to protect personal information.
However, no internet transmission, electronic storage system, or website can be guaranteed to be completely secure.
10. Data Retention
Information may be retained for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal, tax, accounting, or regulatory obligations.
11. Your Privacy Choices
Depending on where you live and applicable law, you may have rights concerning your personal information, which may include requesting access, correction, or deletion of certain information.
You may contact us regarding a privacy request using the contact method provided on KimKlo.com.
12. Children’s Privacy
KimKlo.com is not intended to knowingly collect personal information from children in violation of applicable law.
If we learn that personal information from a child has been collected in a manner that requires parental consent and such consent was not obtained, we will take reasonable steps to address the information as required by applicable law.
13. Third-Party Links
KimKlo.com may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review the privacy policies of those services.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to KimKlo.com, our services, technology, business practices, or applicable requirements.
When this policy is updated, the revised version and effective date will be posted on this page.
15. Contact
If you have questions about this Privacy Policy or a privacy-related request, please contact us through the Contact Us page on KimKlo.com.
